§1 Applicability to entrepreneurs and definitions of terms

  1. The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).

§2 Formation of a contract, storage of the contract text

  1. The following regulations on the conclusion of a contract apply to orders via our internet shop https://www.kanchan-crafts-shop.com.

  2. In the event of the conclusion of a contract, the contract comes with
    Shanker Maharjan
    Kanchan Crafts
    Bldg. 110 · 3rd floor
    Adam-Opel-Straße 7-11
    D-60386 Frankfurt am Main

  3. The presentation of the goods in our online shop does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

  4. The following regulations apply when an order is received in our online shop: The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.

    The order is made in the following steps:

    1. Selection of desired goods

    2. Confirm by clicking the "Order" button

    3. Checking the information in the shopping cart

    4. Press the "Checkout" button

    5. Register in the online shop after registering and entering the registration details (e-mail address and password).

    6. Repeated check or correction of the respective entered data.

    7. Binding dispatch of the order by clicking on the button "order with costs" or "buy"

    Before the binding submission of the order, the consumer can return to the website on which the customer's details are recorded and input errors can be corrected by pressing the "Back" button in the Internet browser he is using after checking his details or cancel the ordering process by closing the internet browser. We confirm receipt of the order immediately by an automatically generated email ("order confirmation"). With this we accept your offer.

  5. Storage of the text of the contract for orders via our online shop: We save the text of the contract and send you the order data and our general terms and conditions by email. You can also view the terms and conditions at any time at https://www.kanchan-crafts-shop.com/epages/63456280.sf/de_DE/?ObjectPath=/Shops/63456280/Categories/TermsAndConditions. You can view your past orders in our customer area under My Account --> See my orders.

§3 Prices, shipping costs, payment, due date

  1. The prices quoted include statutory sales tax and other price components. In addition, there are any shipping costs.

  2. The consumer has the option of paying in advance, cash on delivery, PayPal.

  3. If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after the conclusion of the contract. If we deliver cash on delivery, the purchase price claim is due upon receipt of the goods.

§4 Delivery

  1. Unless we have clearly stated otherwise in the product description, all of the items we offer are ready for immediate dispatch. The delivery takes place within 3 working days at the latest. In the case of payment in advance, the period for delivery begins on the day after the payment order to the bank commissioned with the transfer and for all other payment methods on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

  2. The risk of accidental loss and accidental deterioration of the item sold is only transferred to the buyer when the item is handed over to the buyer.

§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full.

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§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers
Consumers have a right of withdrawal according to the following stipulations, whereby consumers each nis a natural person who concludes a legal transaction for purposes that cannot be attributed to either their commercial or their independent professional activity:

Revocation instructions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving a reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must send us
Shanker Maharjan
Kanchan Crafts
Bldg. 110 · 3rd floor
Adam-Opel-Straße 7 - 11
D-60386 Frankfurt am Main
E-Mail info@kanchancrafts.com
Fax +49 69 76 75 63 30
by means of a clear declaration (e.g. a letter sent by post, fax or E -Mail) about your decision to revoke this contract. You can use the attached sample revocation form for this, but it is not mandatory.

Revocation consequences

If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for additional costs resulting from your choosing a different type of delivery than that offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

End of cancellation policy

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§7 Cancellation form

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

To :
Shanker Maharjan
Kanchan Crafts
Bldg. 110 · 3rd floor
Adam-Opel -Straße 7 - 11
D-60386 Frankfurt am Main
E-Mail info@kanchancrafts.com

I/we (*) hereby revoke the contract concluded with us (*) for the purchase of the following goods (*)/the provision of the following service (*)


Ordered on (*)/received on ( *)


Name of consumer(s)


Address of consumer(s)( s)


Signature of the consumer(s) (only if notification is on paper)



(*) Delete where not applicable.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

The only contract language available is German.

Status of the General Terms and Conditions March 2020

Free terms and conditions created by agb.de